Detention & Accessorial Recovery

Every minute.
Every dollar.

Your trucks earn detention pay on 39% of loads. You're collecting less than half. Dwell fixes that — automatically, without changing how your team works.

No contracts · No new hardware · We only make money when you do
$15B
lost annually to uncollected detention (ATRI 2024)
39.3%
of all stops result in detention
<50%
of detention invoices are actually paid
The problem

You're owed this money. You're not collecting it.

Detention isn't a monitoring problem. It's a documentation and collections problem. Carriers know it happens — they just don't have the proof that survives a broker dispute.

94.5%
of carriers charge for detention. Fewer than half collect it. The gap is proof, not policy.
56.2%
detention rate for refrigerated carriers — nearly 1 in 2 stops, significantly above the 39.3% average.
$8K–15K
estimated monthly revenue loss for a 100-truck reefer carrier running live loads. Every month, uncollected.
Where the money disappears

The problem isn't detention. It's what happens after.

Brokers dispute invoices carriers can't defend. Submission windows expire before billing teams are notified. Manual timestamps don't survive arbitration.

Detention rate39%
Carriers who bill for it94%
Invoices actually paid45%

Source: ATRI 2024 Detention Study
Recovery Estimator

How much are you leaving on the table?

Adjust the inputs to match your operation. We'll show you what's owed, what you're collecting, and what Dwell recovers.

Number of trucks100
10500
Loads per truck per month12
430
Detention rate at pickup/delivery39%
10%39.3% avg65%
Average detention charge per event$150
$50$500
Your current collection rate45%
5%~45% industry avg90%
Monthly Recovery Estimate
Detention events per month
468
Total detention owed
$70,200
Currently collecting (45%)
$31,590
Left uncollected every month
$38,610
Estimated monthly gain with Dwell
$21,723
Estimate based on 80% collection rate with GPS + ELD evidence. Dwell fee: $39/mo + up to 4% per invoice, capped at $25. Your actual results depend on load mix and broker composition.
Common questions

Your questions, answered.